Return and Refund Policy 

At AMR Link, we are committed to ensuring a positive shopping experience for all our users. Our Return and Refund Policy outlines the conditions and procedures for returns and refunds to maintain fairness and transparency.

Products eligible for return must be initiated within the return window specified at the time of purchase. To request a return, customers must provide proof of purchase, including the order number and receipt. Items must be returned in their original condition, unused, and with all tags and packaging intact. Specific categories of products may have unique return conditions or exclusions, which will be clearly mentioned in the product details.

Refunds will be processed once the returned product has been received and inspected by the seller. Depending on the payment method used, refunds will either be credited back to the original payment method or issued as store credits. Refund timelines may vary based on the payment provider and the processing time of individual sellers.

Products that are damaged, defective, or incorrect upon delivery are eligible for a full refund or replacement. Buyers must report such issues within the stipulated time frame to ensure a prompt resolution. Return shipping costs may be covered for such cases. However, for other reasons, buyers may bear the return shipping expenses unless otherwise stated by the seller.

Certain items, such as perishable goods, personalized products, or items marked as non-returnable, are not eligible for returns or refunds. These exceptions will be clearly communicated at the time of purchase.

We encourage buyers and sellers to resolve disputes amicably. If an issue remains unresolved, our support team is available to mediate and assist in reaching a fair outcome. To initiate a return or refund request, customers can contact us at support@amrlink.com or reach out through their order dashboard.

This policy may be updated periodically to reflect changes in our processes or regulatory requirements. The latest version will always be available on our website.